There is nothing more frustrating than not knowing what you’re doing. Make sure your team has a solid understanding of what is expected of them with clear expectations. Start by setting goals with your team. Limit the planning to one...
When you break a promise, is your first instinct to defend yourself, rationalize, minimize, or ignore it altogether? A colleague and mentor introduced an empowering concept termed “pre-forgiveness.” Essentially, it means: You’re pre-forgiven. You will make mistakes. It’s part of...
Why do it? Imagine never having to wonder where things stand with a direct report’s project, never feeling caught off guard by a status question from your boss, and never needing to chase down information. A well-defined status update system...
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