Effective leaders create systems that make it easier to achieve results. When was the last time you did a “systems check”? As leaders we tend to settle into acceptable patterns, especially around areas of the business that seem fine. We...
Are you and your team delivering activities instead of results? Are the results the right ones? Paraphrasing Henry Ford, “Nobody ever built a reputation on what they said they were going to do.” If you’re a leader, you already have...
I remember a very poignant discussion I had with a leader at FranklinCovey. They led a sales team, and while the team liked this leader, they were frustrated because they couldn’t get any time with this person. The team came...
Giving difficult feedback is a critical leadership competency and is essential to effective coaching, but it isn’t always easy. If you are worried about giving difficult feedback, pinpoint the source of your worry. Is it fear of conflict, inexperience, or...
Do you remember the last major initiative you watched die in your organization? Did it go down with a loud crash? Or was it slowly and quietly suffocated by other competing priorities? By the time it finally disappeared, it’s likely...
Do your wins come at the expense of others? Or do you allow others to win at your expense? The best leaders assess their balance of courage and consideration intentionally and repeatedly. Courage often means telling it like it is,...
Have you ever gone to someone when you’re upset and received a response along the lines of “Why don’t you just …?” or “Have you tried …?” Even if the suggestion is excellent, you might not be ready for troubleshooting...
I’ve talked with leaders throughout the world. It’s not just a FranklinCovey thing or a North America thing. Leaders are busy. We have so much to do, and it’s not easy to set aside the time to meet with our...
Do you recognize the good work that your team is doing? Reinforcing feedback can influence behavior change within the people around you. A good place to start with reinforcing good behavior is by sharing the impact of the behavior. For...
Does everyone on your team know the team’s top two or three priorities (WIGs) and how they will align their efforts to achieve them? Wildly Important Goals (or WIGs) are the few, highly important goals that must be achieved or...
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