You don’t need to be outgoing or eloquent in order for others to see you as a strong manager. Anyone can use these simple communication techniques to come across as more confident, capable, and caring — in other words, like...
Virtual-meeting fatigue is real. The stress of being on camera, the absence of body- language cues, the slight audio lag, the monotony of sitting in the same spot staring at the same screen — all tax your brain as it...
Many managers find giving redirecting feedback daunting. What if the other person has a strong reaction or gets defensive — or grows resentful and never changes? Those responses can happen, even togreat leaders. But don’t let that possibilitymake you afraid...
Is it possible to build a meaningfulconnection with an interviewee, new hire,or prospective client when looking into acamera to make eye contact and trying toconvey your excitement as a twodimensional square on a screen?Yes! Especially if you send the rightsignals...
Why do it?“Feedback” can be a loaded word —with images of painful performancereviews and hurt feelings. Even ifyou ask for brutal honesty, you mayhear only positive messages(especially from a direct report orothers who may cringe at the idea ofevaluating your...
It’s hard enough to communicate effectively at work undernormal circumstances. Today, wearing masks for publicsafety is a fact of life, but at work it can lead to a steadystream of puzzled looks and “Sorry, what was that?”responses as people struggle...
When your team needs to connect from a distance, you’ll need tochange your approach to ensure that you keep people’s attention,that everything gets done, and that no one feels left out.FacilitationUse your voice to direct the flow of conversation. In...
Het leiderschaps- en management instituut FranklinCovey Suriname, heeft haar geavanceerde digitale leeroplossingen gelanceerd. Betiteld als de ‘Virtuele Academie’, is het internationaal bekend als ‘All Access Pass’. Deze oplossing is bestemd voor elke organisatie, ongeacht haar initiatieven of trainingsbehoeften. De Virtuele Academie...
Why do it?You’ve heard of a postmortem toidentify and learn from what wentwell and not so well after a project.A premortem is similar, exceptyou’re looking into the future, notthe past. The key is to operate underthe assumption that things wentwrong...
A manager wrote to us asking,“What do I say to a direct reportwho doesn’t believe they needtraining? The person resistsfeedback on the subject and seemsto think that professionaldevelopment doesn’t apply tothem.” So, how do you helpsomeone see the value in...
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